Desktop management

Research work carried out by Gartner has established that 70% of the cost of owning a desktop PC is associated with managing the asset, as opposed to the purchase and maintenance.

Ongoing issues such as: security, new and updated application deployments, service packs, anti-virus updates and user-caused maintenance can all dramatically impact end-user productivity and the availability and morale of IT support staff.

What is required is an automated management solution that will maintain high end-user productivity and free your valuable IT resources from routine and tedious tasks, enabling them to focus on those initiatives that add real value to your organisation.

Salford Software solution

We utilise the leading Novell ZENworks and Microsoft System Management Server suites to deliver solutions that makes it easy to deploy, manage and maintain resources in today’s diverse IT environment. Our solutions automate and enforce business and IT management processes across the lifecycle of desktops to:

• Control costs
• Ensure security and compliance
• Optimise the value of IT assets across diverse server and client platforms

They help to reduce the total cost of ownership of desktops and laptops, letting administrators automatically and transparently configure, update and troubleshoot workstations from wherever they are without having to visit each device.

Salford Software are experienced in designing and implementing desktop management solutions across diverse IT environments in organisations of all sizes.