Support Services

Nowadays, virtually every organisation is dependant on IT to provide their goods and services. The complexity and variety of hardware and software components in a modern network means that when things do go wrong identifying and resolving the problem can be a time-consuming and costly process.

"As ever Salford's support is second to none. Excellent service, head and shoulders above our other support contacts - Sandy Wilson, University of Paisley"

Sandy Wilson, University of Paisley

Maintaining an in-house technical team is expensive and carries enormous responsibilities and hidden costs. Balancing the high level of skills, which are required to support your entire infrastructure, with the utilisation of such expensive resource is very difficult.

So it makes sense to partner with an organisation that can supplement and enhance your existing skills by providing in-depth knowledge and experience in specific technological areas.

Salford Software solution

Salford Software has been providing professional support services for over 15 years. We now support many millions of users in organisations of all sizes. We have developed a comprehensive range of services designed to meet every network, service level and budget requirement.

Our internal support team comprises of a group of dedicated and advanced technical engineers, each of whom specialise and have in-depth experience in key product areas. Armed with this resource, Salford Software is able to offer the best support solutions possible for Novell, Microsoft, Linux, Cisco and Sun technologies.

These flexible solutions include:

• Standard support service
• Open Support Gold service
• Open Support service

We can tailor our services to meet the precise support needs of your organisation. Please contact us for further details.