GPAS Software Support Lifecycle

2009-07-31

  • GPAS for Netware
  • GPAS ePayments
  • GPAS Photocopier
  • GPAS for Windows

Summary

Salford Software’s policy on the lifecycle of GPAS support is that General Support will be offered for three years after the release date where technical support and maintenance will be provided; after which the GPAS version will enter the Migration Support phase when technical support will be provided on a reasonable endeavours basis to facilitate the upgrade/migration of the software to the Latest version.
[code]

GPAS Version Release Date General Migration Last release
Support Support
4.0 or earlier - Jan 2009 Oct 2010* -
4.1.x Oct 2006 Oct 2009 Oct 2010 4.1.3
4.2.x Sep 2007 Sep 2010 Sep 2011 4.2.1
4.3.x May 2008 May 2011 May 2012 4.3.4
4.4.x Jun 2009 Jun 2012 Jun 2013 4.4.0 (Latest Release)
[/code]

* Additional 9 months Migration support for the main GPAS 4.0.x Software. GPAS Copy Controller Software 4.0.x supported as per 4.2.x lifecycle


[b]Recommended Version[/b]
Salford Software recommends that all customers should upgrade to the latest 4.4 version of the GPAS software available at www.salfordsoftware.co.uk/downloads.

[b]Third Party Products[/b]

Third party software and hardware products are not covered by the GPAS Software Support Lifecycle and will follow the separate support policies set by the manufacturer of the third party software or hardware.
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