IT Technical Support


Salford Software provides a comprehensive but flexible range of support services. The strength of our technical knowledge and understanding enables us to provide innovative and tailored technical support with an unbiased approach to technology.

We are committed to providing our customers with the best advice and delivering value extending well beyond break fix support. Salford Software's support is delivered by the best people in the business, experts in their field.

The support team at Salford Software handle in excess of 2500 calls per year and meet all the SLA targets 93% of the time. With 1st, 2nd and 3rd line support across all technology areas, we are able to exceed the expectations of our customers and ensure that they are able to deliver the services and availability to their end users.