Flexible Resource Plan

Regardless of their size, the complexity and number of systems and technologies in use by organisations is on the increase. With many users requiring 24 x 7 access to services and resources, systems need to be highly available. The Flexible Resource Plan has been designed as a cost effective solution. FRP allows customers to consume Salford Software services in a timely, cost effective manner.

Salford Software Flexible Resource Plan is a flexible framework providing customers with access to a range of technical services as and when they are required. FRP is available in conjunction with any of the following Salford Software support agreements -

Through the advance purchase of blocks of virtual hours, customers are able to utilise, when required, services including technical support, out of hours support or emergency onsite. This enhanced service provides reassurance to subscribing organisations that in the event of an unexpected issue, they can minimise downtime or reduced capacity using FRP.

For more information on FRP or any of the technical support agreements, please contact us